Alicia Roberts Medical Center walk-in patient criteria

January 14 2014

PRINCE OF WALES ISLAND – Providers at SouthEast Alaska Regional Health Consortium’s Alicia Roberts Medical Center in Prince of Wales are able to see walk-in patients if emergency treatment is required.

The Alicia Roberts Medical Center has at least one provider available to see urgent-emergent walk-in patients during regular clinic hours. Patients without appointments are seen based on the seriousness of condition not in the order of arrival.

Triage staff will interview each patient and determine the urgency of each condition. If the condition is non-urgent and the wait time is significant, staff will assist the patient in making a regular appointment with their primary provider.

Ellen Kemper, M.D. Medical Director at ARMC said, “We do not see patients on a first-come, first-served basis and, although we wish it were the case, we cannot always see every patient who would like to be seen that day.” She adds, “There are certain conditions are not appropriate for treatment as a walk-in, they include: regular prescription refills, employment physicals, annual exams, school physicals and management of chronic pain medications.”

Please assess your condition carefully and decide whether or not you are a likely candidate for a walk-in appointment. Patients that are able to wait and see their regular provider should call 755-4800.